{"id":4142,"date":"2023-04-28T16:01:15","date_gmt":"2023-04-28T14:01:15","guid":{"rendered":"https:\/\/b-move.com\/faq\/"},"modified":"2025-02-26T17:41:36","modified_gmt":"2025-02-26T16:41:36","slug":"faq","status":"publish","type":"page","link":"https:\/\/b-move.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat documents and procedures are required to rent a vehicle?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The driver must meet the following requirements<\/span><\/p>

– Be at least 21 years old.<\/strong>
<\/span>– Possess a valid Category B driver’s license,<\/strong> issued for at least 36 months.
<\/span>At the time of rental, the payment of the estimated rental cost, any accessories or additional fees, and potential damage charges must be guaranteed by presenting at least one credit card<\/strong>. A deposit is required depending on the selected rate. This deposit will be refunded upon returning the vehicle, except for charges specified in the rental agreement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the minimum age required to rent a vehicle?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The driver must be at least 21 years old<\/strong>, unless otherwise stated in the general rental conditions.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs a driver's license required to rent a vehicle?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, a valid driver’s license is mandatory. Ensure it is not expired at the time of rental.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat type of driver\u2019s license is required?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A Category B license,<\/strong> issued for at least 36 months and currently valid.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs a copy of the driver\u2019s license accepted at vehicle pickup?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No, the original license must be presented. It must be legible, undamaged, and valid for the entire rental period.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan the drop-off location be changed during the rental?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, provided it is communicated in advance and confirmed by the rental agency. Changes are subject to the rules for “one-way travel” and may incur an additional charge.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there a fee for returning the vehicle to a different location?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, returning the vehicle to a different city will incur a fee referred to as a “one-way travel” supplement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is considered a rental day?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A rental day is defined as 24 hours<\/strong>, starting from the time the vehicle is picked up. After this period, an additional rental day will be charged without any grace period.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens if a traffic violation occurs during the rental?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Any fines will be sent directly to the customer listed on the rental agreement at the time of the infraction. The relevant authorities will send the fine to the customer, who is responsible for payment within the legal timeframe.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan the vehicle be driven abroad?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, the vehicle can be driven in all countries listed on the green card<\/strong>, provided this is communicated during the rental. Rental companies are not required to provide the original vehicle registration document; an authenticated copy is sufficient.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs fuel included in the rental price?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No, fuel is not included in the rental cost.
The vehicle is delivered with a full tank and must be returned in the same condition. If refueling is not possible before returning the vehicle, the cost of the missing fuel plus a surcharge will be charged, as outlined in the general rental conditions.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan a second driver be added?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, a second driver can be added free of charge, provided they are present at the time of vehicle pickup and have a valid driver\u2019s license.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy is a credit card necessary?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A credit card is required as a guarantee<\/strong> for the rental and must be presented at vehicle pickup. The card must also be in the name of the person signing the rental agreement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre debit cards, electronic cards, or prepaid cards (e.g., Postepay) accepted?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No, only a traditional credit card with embossed numbers, from major banking networks (Visa, Mastercard, American Express), is accepted.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan the credit card belong to someone else?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No, the credit card must be in the name of the person who physically picks up the vehicle and signs the rental agreement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

What documents and procedures are required to rent a vehicle? The driver must meet the following requirements – Be at least 21 years old.– Possess a valid Category B driver’s license, issued for at least 36 months.At the time of rental, the payment of the estimated rental cost, any accessories or additional fees, and potential […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4142","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/b-move.com\/en\/wp-json\/wp\/v2\/pages\/4142","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/b-move.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/b-move.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/b-move.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/b-move.com\/en\/wp-json\/wp\/v2\/comments?post=4142"}],"version-history":[{"count":3,"href":"https:\/\/b-move.com\/en\/wp-json\/wp\/v2\/pages\/4142\/revisions"}],"predecessor-version":[{"id":4146,"href":"https:\/\/b-move.com\/en\/wp-json\/wp\/v2\/pages\/4142\/revisions\/4146"}],"wp:attachment":[{"href":"https:\/\/b-move.com\/en\/wp-json\/wp\/v2\/media?parent=4142"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}